Ask Our Experts: Do’s and Don’ts After Water Damage

This post is the ninth in a twelve-month series.  Our experts address some of the most common and helpful questions that we receive from customers and community-members alike. This month€’s question focuses on what you should (and shouldn’€™t) do after water damage at your home or office building.

All material Copyrighted © by The Tuckey Companies, 2013.

Question for Our Experts:

What’€™s the best way to address water damage emergencies (burst pipe, leaky roof, river flooding,rainwater damage, etc.)?

Our Experts’€™ Answer:


The Short Answer:

The steps you take immediately following a water damage incident are very important to the success f the overall restoration project.  Due to the sensitive nature of these jobs, water damage of any kind (and especially sewer or flood-related water damage) requires attention from certified, trained professionals like the team members here at Tuckey Restoration. There are some important steps that you as a homeowner or building manager can take to mitigate the risk of permanent damage after a water-related incident.  These steps are detailed below.

The Detailed Answer:

Water damage arises from fire damage, broken pipes, blocked drains, malfunctioning appliances,storms, and other causes.  The appropriate treatment depends on the nature of the damage.  Some water carries contaminants and should be considered hazardous (like sewage or flood waters -€“ see special notes below).  Whatever the origin, the prospects for restoration depend largely on the speed with which your building and personal property can be dried.  Even clean water can generate mildew and other bacteria growth if neglected.


  • Call both your insurance company and Tuckey Restoration right away.  The faster the response, the better your chances at a successful water damage restoration job.
  • Ventilate wet areas.  Turn on air conditioning to accelerate drying in summer; in winter, alternate cycles of opened windows and heating.
  • Remove standing water from flat surfaces by sponging and blotting.
  • Take up saturated rugs and carpets when hardwood floors are at risk.
  • Stay out of rooms where ceilings are sagging from retained water.
  • Transport computers to a dry environment, remove cases, blow dry with low pressure air.
  • Open drawers and cabinet doors for interior dying, but do not force open stuck drawers or doors.
  • Freeze valuable books and documents to retard mildew growth until drying can be performed.
  • Place aluminum foil squares, china saucers, or foam blocks under furniture legs to avoid carpet staining.



  • Operate TV’€™s, vacuums, or other appliances while standing in wet carpet or floors, especially not on wet concrete floors. Serious injury may result.
  • Use heat to dry closed building interiors; mildew and expanded moisture damage may result.
  • Leave wet fabrics in place; space them apart and dry as soon as possible.

Remember that sewage and flood water damage requires special attention.  Raw sewage and flood waters contain bacteria and other micro organisms which are extremely hazardous to human health.  These can be transmitted by touching contaminated items or by tracking them into uncontaminated areas on shoes.  Children and pets are especially vulnerable.  Frequent hand washing is an important preventive measure.  Absorbent material ssuch as carpet and drywall may not be restorable after direct contact with sewage-contaminated or flood-contaminated water.


  • Treat all water-impacted surfaces and furnishings as toxic, until properly decontaminated.
  • Keep children and pets out of contaminated areas.



  • Track contaminated material into undamaged areas.
  • Attempt to decontaminate surfaces with sprays and over-the-counter germicidal products which may not fully disinfect surfaces.


The Bottom Line:

Water damage of any kind, and especially sewer or flood-related water damage, requires attention from certified, trained professionals like the team members here at Tuckey Restoration.  Be sure to keep our number on speed dial -€“ when water, sewer, or flood damage strikes your home or office, we are prepared to respond 24 / 7 / 365. In the meantime, keep in mind these helpful tips to maximize the chances of a successful restoration project.

Tuckey Restoration,Inc. responds to water, fire, wind, and storm damage emergencies 24 / 7 /365.  You can always reach us at (717)524-1198.  We serve all of South Central Pennsylvania, including Perry, Cumberland, Franklin, Adams, York, Dauphin,Lebanon, and Lancaster counties.  We are the only Disaster Kleenup International (DKI) affiliate serving Perry, Cumberland,and Franklin counties.

DISCLAIMER: This article is provided as a reference guide only. All mechanical, remodeling, and restoration projects should be handled by a qualified, professional contractor like the Tuckey Companies.  Information presented here is of a general nature that may not be applicable in all situations. Tips, articles, and accompanying information do not represent an official recommendation of the Tuckey Companies.

All material Copyrighted © by The Tuckey Companies, 2013.


  1. Gina says:

    Great advice! Especially, when living in the Harrisburg area!

  2. Anna says:

    You have written a great post as I have something more attractive in which the Do’s and Dont’s of water damage defined graphically

    Infographic Do’s and Dont’s of Water Damage

Leave a Comment

  • *

Sign up to receive new posts right from your inbox!